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Building a House?
Here are Some Helpful Hints!!
*Always home run wiring to each jack location. Never loop from outlet to outlet.
*Wires should go to central connection point in utility area near power fuse and entrance.
*Wires should be numbered or labeled for identification as to where it terminates.
*Pay special attention to the variety of phone systems and services desired when wiring.
*Depend upon RTC to supply you with the desired wire, jacks and other accessories.
Already Have a House?
Here are Some Helpful Hints!!
Who Is Responsible for Repairs?
RTC is responsible for cable, terminal, drop wire and Network Interface. The customer is responsible for Inside Wire, Jack, Telephone (Answering Devices and Fax Machines).
Telephone lines connect to a Network Interface Device (NID) on your property. This interface device is often located on the outside wall of your home or another building on the property. From this interface connection point, telephone lines extend into the building, through the jacks where you plug in your phones. This wiring, from the NID to the jacks is called “inside wire.” RTC’s Inside Wire Maintenance covers repairs to the inside wire and the jacks. With RTC’s Inside Wire Maintenance, RTC will repair faulty jacks and inside wire at no additional charge. First, we take care of the problem. Then, we take care of the repair bill.
Note: There is a 2 hour minimum labor charge on after hour call outs. Inside Wire Maintenance can help protect you from this expense. |
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