FRIENDLY, RESPONSIVE ASSISTANCE
Contact us
When things are not going right or you need some assistance, we are here for you.
Mailing Address
117 W 8th Street
Rochester, IN 46975
Business Hours
Monday – Friday 8am to 4pm
Monday – Friday 8am to 5pm
Saturday: Closed
Sunday: Closed
Phone Numbers
Customer Service: 574-223-2191
Technical Support: 574-223-0100
Texting is only available during office hours.
24/7 Support
Visit our portal or give us a call.
If you are experiencing issues with your service, please don’t hesitate to call us! You’re covered 24/7. If you are calling outside of business hours, our 24/7 help desk and on-call staff are standing by to assist you.
To report trouble with a service after hours,
please call 574-223-2191 for assistance.
We would love to hear from you
Let us know about your specific needs! This contact form goes directly to our customer experience agents, not some generic inbox. We will be in touch with you right away. Please note, this form is monitored Monday through Friday from 8AM-4:30PM.