Contact Us

When things are not going right or you need some assistance, we are here for you.

How You Can Find Us

Mailing Address
117 West 8th Street
Rochester, IN 46975
Residential Sales
Support Department
Business Hours
Monday – Friday 8am to 4pm

Business Hours:
Monday – Friday 8am to 5pm
Saturday: Closed
Sunday: Closed
Phone Number
Call or text us at -
Customer Service: 574-223-2191
Technical Support: 574-223-0100
Fax Number

We would love to hear from you.

Let us know about your specific needs! This contact form goes directly to our customer experience agents, not some generic inbox. We will be in touch with you right away. Please note, this form is monitored Monday through Friday from 8am-4:30pm.

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RTC is proud to provide incredible connections to the communities of north-central Indiana.

Have a second home or want to check out the services offered in an alternative area? No problem. Change your zip code here or in the top right of any website page.
Affordable Connectivity program

Helping households have access to broadband.

By enrolling in the Affordable Connectivity Program, households can receive an Internet discount of up to $30/month. Simply complete an application at and then contact RTC to request the discount be applied to your account.