How to Read Your RTC Bill

Below is an example of how your RTC Bill will look. We have highlighted some items customers have had about their bill or items that are commonly overlooked. If you have any questions or concerns about your bill, please feel free to give us a call at (574) 223-2191!


Remittance Ticket

This portion of your bill shows our company name and address along with your name and billing address. It also includes important information such as your Account Number, Invoice Number, Bill Date, Due Date, and Amount Due. If you are set up for Auto Pay, this information will be listed in the Remittance box as well.


Balance Forward

Your previous bill total, less any payments made.


Includes any late fees or special purchases.

Service Summary

Lists all services, charges for the current billing period.

Account Level Charges Summary

Any charges or credits are applied here.

Total Amount Due

Total of Balance Before Current Charges, Adjustments and the Subtotal Current Charges

Charge Details

Lists a detailed description of each service.

This last section of your invoice describes our delinquent invoice payment policy and late payment penalty policy.


Along the right side of your bill you will notice two sections; Account Summary and Message Center.

Account Summary

This shows your previous Balance, Previous Payments and any Adjustments. Past Due Balance (please note if you have a past due balance it is due upon receipt of your current invoice). Advance Payments and Current Charges will also be listed here. Amount Due is also included and is your total current charges and past due balance.

Message Center

Information and special offers are contained here.

Please Select Your ZIP Code

RTC is proud to provide incredible connections to the communities of north-central Indiana.

Have a second home or want to check out the services offered in an alternative area? No problem. Change your zip code here or in the top right of any website page.