We are here to help!

We are happy to help you during regular business hours Monday - Friday. Please call our office for help during this time.  If after hours, please call the after hours support number and follow voice prompts. See 'Technical Support' below for Trouble & Outages.

Please only send e-mails for general inquiries and comments.

Rochester Office 
P.O. Box 507 
117 West 8th Street 
Rochester, IN 46975 
  
Office Hours 
Monday thru Friday – 8 a.m. to 5 p.m.

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Thank You! If you are reporting trouble please call 223-0100 for the quickest response. Otherwise, all inquires will be answered within 1 business day.

To chat, just text your question or issues to:
​
1-574-223-2191 for Customer Service
or
1-574-223-0100 for Technical Support
​
 
Currently, chat via text can only be answered during business hours. If you send a text After Hours or on weekends it will not receive a response until the next business day.
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